BUILDING AND MANAGING TEAMS

Outline Content: 

 

This module aims to introduce Supervisors to the practical tools used to lead a team including planning, appraisal, development and reporting.

 

 

  • Preparation of written and verbal reports. 
  • Using different styles of communication appropriate to business needs. 
  • Training needs analysis and effective job instruction techniques. 
  • Introduction to coaching as a tool to motivate and maximise individual potential within the team.
  • Able to conduct job instruction in the workplace and to review the effectiveness of any training both to the individual and the team as a whole.
  • Able to present information effectively during tool box talks and other situations, and how to deal with multi cultural audiences.
  • Prevention of conflict with subordinates when it occurs.
  • Understanding when and how to negotiate to obtain win- win results.
  • When and how to use different types of appraisals to positively influence personal development.
  • Handling personal emotion and managing disagreements.

Booking

To book a course please email info@stcglobal.net or contact our Course Administrator on +44 (0) 1358 788055.

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